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Technical Issues

How to generate and locate diagnostic document for RenderIN 3?
First of all make sure that Render[IN] 3 is recording logs. From the Extension menu navigate to Render[IN] 3 then make sure that Logs are checked in ...
Thu, 17 Mar, 2016 at 12:00 PM
Render[in] don't display the texture maps of the model
In SketchUp, you have two sides on a face, the positive side "the white", and the negative side "the blue".  Render[in] only display ...
Mon, 14 Dec, 2015 at 11:59 AM
Preview window is red but the Regenerate button is disabled.
You must close the component, then click on the Regenerate button of the Preview.
Mon, 14 Dec, 2015 at 12:00 PM
All textured triangles are missing in the Preview window.
It may be due to a texture loading issue. Please check to see if the QuickTime library is correctly installed on your computer.
Mon, 14 Dec, 2015 at 12:00 PM
When a component is being edited, I don't see it in the Preview Window.
You must first close the component, then click on the Regenerate button of the Preview.
Mon, 14 Dec, 2015 at 12:01 PM
I've just edited the SketchUp geometry but the modifications are not taken into account into the Preview.
In this case, the diode in the Preview window should be red, indicating that there are updates to perform.  Click on the Regenerate button to update; the...
Mon, 14 Dec, 2015 at 12:01 PM